Interactive Community

Welcome to the Interactive Community.

  1. Technical Forums Last Post

    The ININ Technical Forums - a place to find answers to all your technical questions

    1. 3rd Party Integration

      A forum for discussing integrating to non IC systems. Such as Blue Pumpkin and MSCRM.

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      • Threads: 19
      • Posts: 51

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    2. ACD

      Automatic Communications Distribution

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      • Threads: 222
      • Posts: 1,032

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    3. Administration

      This forum is for questions and tips regarding general IC Server administration.

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      • Threads: 5
      • Posts: 17

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    4. Best Practices

      Forum to discuss Best Practices for Implementation, Operations, and Administration of the Interaction Center system.

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      • Threads: 5
      • Posts: 18

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    5. eFAQ

      All things relating to the eFAQ product

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      • Threads: 7
      • Posts: 28

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    6. Client Applications

      (3 Viewing)

      These are the forums for discussing all things related to Interactive's client-side software (the client, ClientCOM, Attendant...)

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      • Threads: 1,282
      • Posts: 4,816

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    7. Communications as a Service (CaaS)

      Forum for discussing all things related to Interactive Intelligence's CaaS offering.

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      • Threads: 1
      • Posts: 5

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    8. Handlers

      (2 Viewing)

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      • Threads: 604
      • Posts: 2,244

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    9. Install and Migration

      Questions about an install or a migration path? Ask them here.

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      • Threads: 124
      • Posts: 420

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    10. Interaction Designer

      (1 Viewing)

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      • Threads: 89
      • Posts: 396

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    11. Interaction Dialer

      (1 Viewing)

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      • Threads: 437
      • Posts: 1,655

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    12. Interaction Feedback

      Forum for postings regarding Interaction Feedback.

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      • Threads: 3
      • Posts: 8

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    13. Interaction Gateway

      Forum for discussing the Interaction Gateway

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      • Threads: 15
      • Posts: 53

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    14. Interaction Marquee

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      • Threads: 12
      • Posts: 35

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    15. Interaction Media Server

      Forum for discussing Interaction Media Server

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      • Threads: 9
      • Posts: 23

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    16. Interaction Message Indicator (IMI)

      Discussion area for Interaction Message Indicator

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      • Threads: 1
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    17. Interaction Monitor

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      • Threads: 2
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    18. Interactive Notification Services (formerly icNotify)

      (1 Viewing)

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      • Threads: 6
      • Posts: 21

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    19. Interaction Optimizer

      (1 Viewing)

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      • Threads: 47
      • Posts: 173

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    20. Interaction Process Automation

      A forum to discuss the technical and deployment aspects of Interaction Process Automation

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      • Threads: 2
      • Posts: 10

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    21. Interaction Process Automation Consultants

      Forum for IPA Consultants

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      • Threads: 0
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      Never

    22. Interaction Recorder

      Recorder comments, questions or quips?

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      • Threads: 164
      • Posts: 550

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    23. Interaction Tracker

      Questions, comments, and all things concerning Interaction Tracker.

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      • Threads: 5
      • Posts: 14

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    24. Messaging Interaction Center (Formerly Communité)

      (1 Viewing)

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      • Threads: 55
      • Posts: 233

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    25. Multi-Site

      A forum for all your questions and comments about multi-site

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      • Threads: 18
      • Posts: 90

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    26. Reporting

      (1 Viewing)

      A place for all your questions and comments about reports, reporting and statistics.

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      • Threads: 275
      • Posts: 886

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    27. Mail Integration

      (1 Viewing)

      Forums for integrating to different mail servers

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      • Threads: 42
      • Posts: 201

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    28. SIP

      This is a general forum for all things SIP.

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      • Threads: 113
      • Posts: 377

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    29. SIP Proxy

      (1 Viewing)

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      • Threads: 242
      • Posts: 753

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    30. SIP User Group

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      • Threads: 7
      • Posts: 35

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    31. Snap Shot

      (1 Viewing)

      Forum to discuss Snap Shot, a free tool developed to help decipher trace logs.

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      • Threads: 18
      • Posts: 64

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    32. Speech Recognition

      (1 Viewing)

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      • Threads: 58
      • Posts: 265

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    33. Telephony

      (2 Viewing)

      This is the place for all your questions and comments about ININ's telephony systems and hardware

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      • Threads: 418
      • Posts: 1,411

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    34. Web Services

      Your one stop shop for all things related to web services

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      • Threads: 80
      • Posts: 287

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    35. Incidents and Workarounds/Solutions

      This forum is for customers and resellers to post information regarding recent support incidents or outages experienced with Interactive Intelligence products and the resulting workaround or solution.

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      • Threads: 0
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    36. Other Tech Topics

      If you have a technical question and it doesn't fit into one of the existing forums, post that question here. (As we create new forums we'll move threads as appropriate.)

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      • Threads: 335
      • Posts: 1,141

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  2. Non-Technical Forums Last Post

    1. Coffee House

      (1 Viewing)

      A forum for non-I3 related conversations - social chat with other members of the community. Please note: Controversial posts such as religion, politics, race, sex, etc. may be removed without notice.

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      • Threads: 73
      • Posts: 286

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    2. Corporate Quality (ISO) and BC/DR

      A place to discuss ISO 9001, our corporate quality issues, how we are to do business with, and any disaster recovery questions/comments.

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      • Threads: 0
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    3. Community Suggestion Box

      Do you have a suggestion for the Community Site? What would you like to see added or changed? Let us know.

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      • Threads: 23
      • Posts: 93

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    4. Demo Help

      Have a tip to help others demo I3 software? Have a question about the best way to show off I3's products? This is the place to go.

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      • Threads: 5
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    5. ININ Suggestion Box

      Per Product Management: Any enhancement requests should be submitted via the new http://enhancements.inin.com web site as they are automatically entered into our tracking system. There is also a virtual product focus group site for registered customers and partners. Any customer or partner who wishes to participate should email Product Management at ProductManagement@inin.com. Thank you! This forum is now closed to further posting.

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      • Threads: 89
      • Posts: 239

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    6. The Marketplace

      (1 Viewing)

      Providing services related to I3's software? Looking for help or I3 related solutions? Need a job? Have a position to fill? Products represented and solutions provided in The Marketplace are not endorsed by Interactive Intelligence.

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      • Threads: 154
      • Posts: 256

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What's Going On?

Currently Active UsersCurrently Active Users

There are currently 30 users online. 1 members and 29 guests

Most users ever online was 479, 01-23-2005 at 10:41 AM.

  1. BobK

Interactive Community StatisticsInteractive Community Statistics

Threads
5,079
Posts
18,242
Members
3,601

Welcome to our newest member, evarob

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DISCLAIMER. INTERACTIVE INTELLIGENCE INC. HAS NO RESPONSIBILITY UNDER WARRANTY, INDEMNIFICATION OR OTHERWISE, FOR THE MODIFICATION OR CUSTOMIZATION OF ANY INTERACTIVE INTELLIGENCE INC. SOFTWARE BY INTERACTIVE INTELLIGENCE INC., CUSTOMER, WEBSITE USER OR ANY THIRD PARTY EVEN IF SUCH CUSTOMIZATION AND/OR MODIFICATION IS DONE USING INTERACTIVE INTELLIGENCE INC. TOOLS, TRAINING OR METHODS DOCUMENTED BY INTERACTIVE INTELLIGENCE, INC.