Interactive Community

Welcome to the Interactive Community.

  1. Technical Product Discussions Threads / Posts  Last Post

    The Genesys Technical Forums - a place to find answers to all your technical product questions

    1. A forum for discussing integrating to non-CIC systems, such as Salesforce.

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      Forum Statistics:

      • Threads: 142
      • Posts: 507
    2. ACD

      Automatic Communications Distribution

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      Forum Statistics:

      • Threads: 274
      • Posts: 1,306
    3. This forum is for questions and tips regarding general CIC Server administration.

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      • Threads: 409
      • Posts: 1,565

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    4. Client Applications

      (1 Viewing)

      These are the forums for discussing all things related to CIC's client user interfaces.

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      Forum Statistics:

      • Threads: 796
      • Posts: 3,046
    5. Developer Forums

      Discussion about CIC development using APIs and PureConnect development tools. Visit developer.genesys.com for additional resources.

    6. All things relating to the eFAQ product

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      • Threads: 9
      • Posts: 37

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    7. Gateways

      Contains forums related to gateways

    8. Discussion of topics related to Interaction Center Business Manager

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      Forum Statistics:

      • Threads: 165
      • Posts: 541
    9. Questions about an install or a migration path? Ask them here.

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      • Threads: 189
      • Posts: 676
    10. Forum to discuss all things related to Interaction Analyzer

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      • Threads: 2
      • Posts: 9
    11. Interaction Attendant

      (2 Viewing)

      Interaction Attendant questions? Tips, tricks or suggestions? This is the place for you.

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      Forum Statistics:

      • Threads: 204
      • Posts: 943
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      • Threads: 72
      • Posts: 318
    13. Interaction Dialer

      (2 Viewing)

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      • Threads: 535
      • Posts: 2,093

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    14. Forum for postings regarding Interaction Feedback.

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      • Threads: 20
      • Posts: 38
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      • Threads: 40
      • Posts: 92
    16. Forum for discussing Interaction Media Server

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      • Threads: 42
      • Posts: 137
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      • Threads: 14
      • Posts: 44
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      • Threads: 106
      • Posts: 320
    19. A forum to discuss the technical and deployment aspects of Interaction Process Automation

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      • Threads: 45
      • Posts: 156
    20. Recorder comments, questions or quips?

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      Forum Statistics:

      • Threads: 226
      • Posts: 793
    21. Questions, comments, and all things concerning Interaction Tracker.

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      • Threads: 13
      • Posts: 27
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      • Threads: 32
      • Posts: 158
    23. A forum for all your questions and comments about multi-site

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      • Threads: 12
      • Posts: 39
    24. Forums for integrating to different mail servers

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      • Threads: 58
      • Posts: 290

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    25. Forum for discussing all things related to the PureConnect Cloud offering.

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      • Threads: 0
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      Never
    26. Reporting

      (2 Viewing)

      A place for all your questions and comments about reports, reporting and statistics.

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      Forum Statistics:

      • Threads: 370
      • Posts: 1,245
    27. SIP

      This is a general forum for all things SIP.

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      • Threads: 144
      • Posts: 544
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      • Threads: 50
      • Posts: 195
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      • Threads: 7
      • Posts: 58
    30. Forum to discuss Snap Shot, a free tool developed to help decipher trace logs.

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      • Threads: 30
      • Posts: 117
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      • Threads: 75
      • Posts: 299
    32. Telephony

      (2 Viewing)

      This is the place for all your questions and comments about PureConnect telephony systems and hardware

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      Forum Statistics:

      • Threads: 358
      • Posts: 1,466
    33. Web Services

      (1 Viewing)

      Your one stop shop for all things related to web services

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      • Threads: 91
      • Posts: 373

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    34. This forum is for customers and resellers to post information regarding recent support incidents or outages experienced with PureConnect products and the resulting workaround or solution.

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      • Threads: 14
      • Posts: 56
    35. If you have a technical question and it doesn't fit into one of the existing forums, post that question here. (As we create new forums we'll move threads as appropriate.)

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      Forum Statistics:

      • Threads: 267
      • Posts: 1,026
  2. Consultative Business Practice Forums Threads / Posts  Last Post

    1. Forum to discuss Best Practices for Implementation, Operations, and Administration of the PureConnect system.

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      • Threads: 19
      • Posts: 72
  3. General Message Boards Threads / Posts  Last Post

    1. Post your job listings or your availability for employment.

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      • Threads: 0
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      Never

What's Going On?

Currently Active UsersCurrently Active Users

There are currently 24 users online. 0 members and 24 guests

Most users ever online was 479, January 23rd, 2005 at 12:41.

Today's BirthdaysToday's Birthdays

  1. baomhc1001 (26)

Interactive Community StatisticsInteractive Community Statistics

Threads
8,400
Posts
31,351
Members
3,539

Welcome to our newest member, stevenfc

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