Interactive Community

Welcome to the Interactive Community.

  1. Technical Product Discussions Threads / Posts  Last Post

    The Genesys Technical Forums - a place to find answers to all your technical product questions

    1. 3rd Party Integration

      (1 Viewing)

      A forum for discussing integrating to non-CIC systems, such as Salesforce.

      Forum Actions:

      Forum Statistics:

      • Threads: 144
      • Posts: 510
    2. ACD

      (1 Viewing)

      Automatic Communications Distribution

      Forum Actions:

      Forum Statistics:

      • Threads: 275
      • Posts: 1,311
    3. Administration

      (3 Viewing)

      This forum is for questions and tips regarding general CIC Server administration.

      Forum Actions:

      Forum Statistics:

      • Threads: 420
      • Posts: 1,614
    4. Client Applications

      (4 Viewing)

      These are the forums for discussing all things related to CIC's client user interfaces.

      Forum Actions:

      Forum Statistics:

      • Threads: 801
      • Posts: 3,074

      Last Post:

    5. Developer Forums

      Discussion about CIC development using APIs and PureConnect development tools. Visit developer.genesys.com for additional resources.

    6. All things relating to the eFAQ product

      Forum Actions:

      Forum Statistics:

      • Threads: 9
      • Posts: 37

      Last Post:

    7. Gateways

      Contains forums related to gateways

    8. IC Business Manager

      (1 Viewing)

      Discussion of topics related to Interaction Center Business Manager

      Forum Actions:

      Forum Statistics:

      • Threads: 166
      • Posts: 554
    9. Install and Migration

      (2 Viewing)

      Questions about an install or a migration path? Ask them here.

      Forum Actions:

      Forum Statistics:

      • Threads: 190
      • Posts: 677
    10. Forum to discuss all things related to Interaction Analyzer

      Forum Actions:

      Forum Statistics:

      • Threads: 3
      • Posts: 10
    11. Interaction Attendant

      (3 Viewing)

      Interaction Attendant questions? Tips, tricks or suggestions? This is the place for you.

      Forum Actions:

      Forum Statistics:

      • Threads: 209
      • Posts: 963
    12. Forum Actions:

      Forum Statistics:

      • Threads: 79
      • Posts: 362
    13. Interaction Dialer

      (6 Viewing)

      Forum Actions:

      Forum Statistics:

      • Threads: 537
      • Posts: 2,113

      Last Post:

    14. Forum for postings regarding Interaction Feedback.

      Forum Actions:

      Forum Statistics:

      • Threads: 21
      • Posts: 43

      Last Post:

    15. Forum Actions:

      Forum Statistics:

      • Threads: 40
      • Posts: 92
    16. Forum for discussing Interaction Media Server

      Forum Actions:

      Forum Statistics:

      • Threads: 42
      • Posts: 137
    17. Forum Actions:

      Forum Statistics:

      • Threads: 14
      • Posts: 44
    18. Forum Actions:

      Forum Statistics:

      • Threads: 107
      • Posts: 321
    19. A forum to discuss the technical and deployment aspects of Interaction Process Automation

      Forum Actions:

      Forum Statistics:

      • Threads: 47
      • Posts: 158
    20. Recorder comments, questions or quips?

      Forum Actions:

      Forum Statistics:

      • Threads: 229
      • Posts: 799

      Last Post:

    21. Questions, comments, and all things concerning Interaction Tracker.

      Forum Actions:

      Forum Statistics:

      • Threads: 13
      • Posts: 29
    22. Forum Actions:

      Forum Statistics:

      • Threads: 32
      • Posts: 158
    23. A forum for all your questions and comments about multi-site

      Forum Actions:

      Forum Statistics:

      • Threads: 12
      • Posts: 39
    24. Forums for integrating to different mail servers

      Forum Actions:

      Forum Statistics:

      • Threads: 58
      • Posts: 290

      Last Post:

    25. Forum for discussing all things related to the PureConnect Cloud offering.

      Forum Actions:

      Forum Statistics:

      • Threads: 1
      • Posts: 3
    26. Reporting

      (5 Viewing)

      A place for all your questions and comments about reports, reporting and statistics.

      Forum Actions:

      Forum Statistics:

      • Threads: 376
      • Posts: 1,257
    27. SIP

      This is a general forum for all things SIP.

      Forum Actions:

      Forum Statistics:

      • Threads: 144
      • Posts: 544

      Last Post:

    28. Forum Actions:

      Forum Statistics:

      • Threads: 50
      • Posts: 195
    29. Forum Actions:

      Forum Statistics:

      • Threads: 7
      • Posts: 58
    30. Forum to discuss Snap Shot, a free tool developed to help decipher trace logs.

      Forum Actions:

      Forum Statistics:

      • Threads: 30
      • Posts: 117
    31. Forum Actions:

      Forum Statistics:

      • Threads: 75
      • Posts: 299
    32. Telephony

      (6 Viewing)

      This is the place for all your questions and comments about PureConnect telephony systems and hardware

      Forum Actions:

      Forum Statistics:

      • Threads: 360
      • Posts: 1,473
    33. Your one stop shop for all things related to web services

      Forum Actions:

      Forum Statistics:

      • Threads: 91
      • Posts: 376
    34. This forum is for customers and resellers to post information regarding recent support incidents or outages experienced with PureConnect products and the resulting workaround or solution.

      Forum Actions:

      Forum Statistics:

      • Threads: 14
      • Posts: 56
    35. Other Tech Topics

      (2 Viewing)

      If you have a technical question and it doesn't fit into one of the existing forums, post that question here. (As we create new forums we'll move threads as appropriate.)

      Forum Actions:

      Forum Statistics:

      • Threads: 267
      • Posts: 1,028
  2. Consultative Business Practice Forums Threads / Posts  Last Post

    1. Best Practices

      (2 Viewing)

      Forum to discuss Best Practices for Implementation, Operations, and Administration of the PureConnect system.

      Forum Actions:

      Forum Statistics:

      • Threads: 20
      • Posts: 74
  3. General Message Boards Threads / Posts  Last Post

    1. Post your job listings or your availability for employment.

      Forum Actions:

      Forum Statistics:

      • Threads: 5
      • Posts: 5

What's Going On?

Currently Active UsersCurrently Active Users

There are currently 65 users online. 0 members and 65 guests

Most users ever online was 479, January 23rd, 2005 at 12:41.

Interactive Community StatisticsInteractive Community Statistics

Threads
8,470
Posts
31,651
Members
3,616

Welcome to our newest member, BWaring

Icon LegendIcon Legend

Contains unread forum posts
Contains unread forum posts
Contains no unread forum posts
Contains no unread forum posts
Forum is a category
Forum is a category
Forum is a Link
Forum is a Link