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Forum: Supervisor

This forum is for all your Interaction Supervisor related questions and comments.

  1. Business manager manage workgroup membership

    Started by Karen Verest, December 26th, 2016 06:00
    workgroup membership
    • Replies: 3
    • Views: 400
    December 29th, 2016, 00:24 Go to last post
  2. Unhandled exception

    Started by tadams17, January 23rd, 2014 18:28
    • Replies: 8
    • Views: 4,255
    July 7th, 2016, 11:26 Go to last post
  3. Timing for Slide Show

    Started by mohammadalmoman, June 8th, 2016 05:01
    • Replies: 0
    • Views: 362
    June 8th, 2016, 05:01 Go to last post
  4. Trace Log Details / Inin User Status change trace

    Started by Katie, June 25th, 2015 08:22
    • Replies: 3
    • Views: 1,370
    May 13th, 2016, 15:38 Go to last post
  5. Supervisor Alert

    Started by twirtz, March 2nd, 2016 14:23
    • Replies: 3
    • Views: 528
    March 8th, 2016, 17:27 Go to last post
    • Replies: 2
    • Views: 842
    October 14th, 2015, 10:38 Go to last post
  6. Inaccurate alerts

    Started by brianatgdx, July 7th, 2015 11:18
    • Replies: 4
    • Views: 1,245
    July 9th, 2015, 08:38 Go to last post
  7. Pick time for each agent missing

    Started by mkhaleel, June 22nd, 2015 07:47
    • Replies: 5
    • Views: 1,335
    June 30th, 2015, 10:00 Go to last post
    • Replies: 1
    • Views: 766
    June 24th, 2015, 17:32 Go to last post
  8. ICBM Workgroup Directory View

    Started by gbricker, June 20th, 2015 11:28
    • Replies: 0
    • Views: 693
    June 20th, 2015, 11:28 Go to last post
  9. Percentage Number Format

    Started by cti_costa, April 23rd, 2015 10:46
    abandon rate target, number format, percentage
    • Replies: 1
    • Views: 992
    April 23rd, 2015, 11:50 Go to last post
  10. Sorting Statuses

    Started by jmurawski, May 28th, 2014 10:02
    • Replies: 1
    • Views: 1,512
    April 12th, 2015, 09:28 Go to last post
  11. Remove Call Control buttons

    Started by L_lefante, March 10th, 2015 10:36
    • Replies: 4
    • Views: 1,573
    March 24th, 2015, 16:16 Go to last post
  12. Remove Call Control buttons

    Started by L_lefante, March 10th, 2015 10:57
    • Replies: 1
    • Views: 1,045
    March 11th, 2015, 09:03 Go to last post
  13. supervisot wont open

    Started by rcheatham1960, February 25th, 2015 14:27
    • Replies: 4
    • Views: 1,575
    February 27th, 2015, 12:51 Go to last post
  14. Saving View Settings in Supervisor

    Started by newmanh, August 26th, 2013 14:05
    • Replies: 5
    • Views: 3,012
    January 22nd, 2015, 10:38 Go to last post
  15. Setting Status Messages

    Started by aperez54, February 28th, 2011 14:49
    status message, supervisor
    • Replies: 7
    • Views: 4,301
    November 4th, 2014, 14:38 Go to last post
  16. Adding additional fields to Queue and Members tab

    Started by Tim, August 11th, 2014 12:44
    • Replies: 0
    • Views: 981
    August 11th, 2014, 12:44 Go to last post
  17. Reporting by Skill

    Started by omalleyc, June 24th, 2014 21:35
    • Replies: 6
    • Views: 2,241
    June 25th, 2014, 13:11 Go to last post
  18. 4.0 ICBM command line script examples?

    Started by timhg3tp, June 23rd, 2014 12:43
    4.0, icbm, remote install, scripts, su4
    • Replies: 1
    • Views: 1,504
    June 23rd, 2014, 13:40 Go to last post
  19. Crystal Report 9.0

    Started by memo, June 14th, 2014 02:27
    • Replies: 7
    • Views: 2,759
    June 23rd, 2014, 10:08 Go to last post
  20. Question How do i set Abandon Rate Target?

    Started by Dmitry, May 30th, 2014 12:27
    abandon, abandoned, icbm, rate, supervisor
    • Replies: 0
    • Views: 1,221
    May 30th, 2014, 12:27 Go to last post
  21. Assistance Request Report

    Started by gsaw, May 27th, 2014 18:47
    assistance, button, report, supervisor, usage
    • Replies: 0
    • Views: 1,085
    May 27th, 2014, 18:47 Go to last post
    • Replies: 7
    • Views: 3,076
    May 26th, 2014, 02:23 Go to last post
  22. access intercation supervisor from home

    Started by memo, May 18th, 2014 08:16
    • Replies: 1
    • Views: 1,282
    May 20th, 2014, 03:21 Go to last post

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