1. August 31st, 2017
    Views:
    851
Page 1 of 3 123 LastLast
Threads 1 to 25 of 52

Forum: IC Business Manager

Discussion of topics related to Interaction Center Business Manager

Sub-Forums Threads / Posts  Last Post

  1. This forum is for all your Interaction Supervisor related questions and comments.

    Forum Actions:

    Forum Statistics:

    • Threads: 133
    • Posts: 433
  1. ICBM Manage Workgroup Membership rights

    Started by TommyJohn, September 11th, 2017 12:13
    • Replies: 12
    • Views: 411
    October 17th, 2017, 09:12 Go to last post
  2. ICBM Line Queue Interaction Count Display N/A

    Started by JimPBarber, August 30th, 2017 15:37
    • Replies: 5
    • Views: 177
    October 5th, 2017, 16:39 Go to last post
  3. Interaction Details Cut Off

    Started by ajones, September 27th, 2017 10:41
    interaction details
    • Replies: 3
    • Views: 86
    September 27th, 2017, 11:33 Go to last post
    • Replies: 5
    • Views: 231
    August 23rd, 2017, 09:34 Go to last post
  4. Unable to use Join, Listen, Coach

    Started by LMeep, August 1st, 2017 18:26
    • Replies: 4
    • Views: 160
    August 3rd, 2017, 09:54 Go to last post
  5. Seeing Total Talk Time

    Started by LMeep, July 11th, 2017 17:42
    • Replies: 5
    • Views: 280
    July 13th, 2017, 14:09 Go to last post
  6. Call Info for a specific workgroup

    Started by PVR20, June 24th, 2017 13:09
    • Replies: 1
    • Views: 221
    June 27th, 2017, 22:20 Go to last post
  7. ICBM Log in Error

    Started by mohammadalmoman, June 15th, 2017 07:30
    icbm error, transport stream
    • Replies: 0
    • Views: 1,883
    June 15th, 2017, 07:30 Go to last post
  8. Command line parameters

    Started by tcannon, May 9th, 2017 11:14
    • Replies: 0
    • Views: 248
    May 9th, 2017, 11:14 Go to last post
  9. Reporter causing ICBM to crash

    Started by jobniala, April 28th, 2017 10:06
    • Replies: 0
    • Views: 279
    April 28th, 2017, 10:06 Go to last post
  10. Missing recorded calls

    Started by fboateng, April 27th, 2017 13:12
    • Replies: 1
    • Views: 261
    April 27th, 2017, 15:36 Go to last post
  11. Queue Detail Report

    Started by Learginy, March 28th, 2017 08:00
    • Replies: 5
    • Views: 516
    April 17th, 2017, 05:37 Go to last post
  12. Report on Directory

    Started by ruyn, April 11th, 2017 03:36
    directory, report
    • Replies: 0
    • Views: 221
    April 11th, 2017, 03:36 Go to last post
  13. Interaction Desktop & Business Manager Integration

    Started by Guy Wenzel, September 9th, 2015 16:24
    • Replies: 7
    • Views: 1,682
    March 16th, 2017, 16:09 Go to last post
  14. Login Error

    Started by mkhaleel, May 12th, 2016 04:58
    2 Pages
    1 2
    • Replies: 20
    • Views: 17,244
    March 16th, 2017, 10:14 Go to last post
  15. Abandon Rate Target

    Started by mbarela, February 23rd, 2017 11:07
    • Replies: 1
    • Views: 394
    February 24th, 2017, 11:15 Go to last post
  16. Exporting to CSV

    Started by Soup, January 11th, 2017 14:36
    • Replies: 0
    • Views: 385
    January 11th, 2017, 14:36 Go to last post
  17. Display Estimated Wait Time (EWT)

    Started by BillDauz, January 11th, 2017 12:12
    ewt estimated wait time
    • Replies: 4
    • Views: 535
    January 11th, 2017, 13:27 Go to last post
  18. Queue report with outgoing calls

    Started by Hudson, December 21st, 2016 14:33
    icbm, report, reporting, reports, stats
    • Replies: 0
    • Views: 393
    December 21st, 2016, 14:33 Go to last post
  19. Question Daily Interaction Tracking?

    Started by Meesh, November 23rd, 2016 17:41
    • Replies: 4
    • Views: 484
    November 23rd, 2016, 18:41 Go to last post
  20. ICBM Listen button suddenly unavailable for some agents

    Started by lux, November 8th, 2016 15:03
    • Replies: 0
    • Views: 410
    November 8th, 2016, 15:03 Go to last post
  21. Angry Copy a Role?

    Started by Dennis Johnson, September 16th, 2016 11:43
    • Replies: 4
    • Views: 646
    September 26th, 2016, 11:27 Go to last post
  22. Historical Reporting

    Started by Keith L, September 13th, 2016 12:34
    • Replies: 1
    • Views: 524
    September 13th, 2016, 12:43 Go to last post
  23. Service Level Distributions

    Started by llneely, September 1st, 2016 13:40
    • Replies: 0
    • Views: 479
    September 1st, 2016, 13:40 Go to last post
  24. Question How to search call recordings by DNIS?

    Started by samandiriel, August 17th, 2016 17:41
    • Replies: 4
    • Views: 676
    August 23rd, 2016, 18:35 Go to last post

Page 1 of 3 123 LastLast

Forum Information and Options

Users Browsing this Forum

There are currently 1 users browsing this forum. (0 members & 1 guests)

Thread Display Options

Use this control to limit the display of threads to those newer than the specified time frame.

Allows you to choose the data by which the thread list will be sorted.

Order threads in...

Note: when sorting by date, 'descending order' will show the newest results first.

Icon Legend

Contains unread posts
Contains unread posts
Contains no unread posts
Contains no unread posts
More than 15 replies or 150 views
Hot thread with unread posts
More than 15 replies or 150 views
Hot thread with no unread posts
Closed Thread
Thread is closed
Thread Contains a Message Written By You
You have posted in this thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •