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    GGanahl (Community Admin)
    November 1st, 2017
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Threads 1 to 25 of 370

Forum: Reporting

A place for all your questions and comments about reports, reporting and statistics.

    • Replies: 5
    • Views: 81
    Today, 13:06 Go to last post
  1. Agent Answers Call by putting it on Hold

    Started by AWooster, Yesterday 12:12
    alerting, hold
    • Replies: 1
    • Views: 25
    Yesterday, 15:18 Go to last post
  2. IVR Most Selection Report

    Started by mkhaleel, November 14th, 2017 08:21
    ivr report, reporting, reports
    • Replies: 3
    • Views: 130
    November 21st, 2017, 04:24 Go to last post
    • Replies: 0
    • Views: 78
    November 16th, 2017, 08:51 Go to last post
  3. discrepancy Iagentqueustat & Agentactivitylog

    Started by Stijntienen, August 27th, 2008 03:08
    acw, agent
    • Replies: 2
    • Views: 2,134
    November 16th, 2017, 02:38 Go to last post
  4. Call Segments / Cradle to Grave?

    Started by ctsui7, October 31st, 2017 13:01
    • Replies: 5
    • Views: 181
    November 15th, 2017, 13:57 Go to last post
  5. Custom Columns Length

    Started by EZS, October 30th, 2017 12:20
    • Replies: 2
    • Views: 111
    November 6th, 2017, 16:43 Go to last post
    • Replies: 9
    • Views: 235
    October 26th, 2017, 23:16 Go to last post
  6. Abandon Call Numbers Report

    Started by mkhaleel, October 18th, 2017 03:54
    abandon, abandoned calls, reports
    • Replies: 7
    • Views: 210
    October 22nd, 2017, 03:37 Go to last post
    • Replies: 4
    • Views: 269
    September 29th, 2017, 13:01 Go to last post
  7. Callback disposition and callback to call reporting

    Started by dcurrier, November 28th, 2016 07:46
    • Replies: 2
    • Views: 499
    September 15th, 2017, 10:30 Go to last post
  8. Callback Request Report?

    Started by sdbyrd, June 21st, 2007 10:11
    • Replies: 1
    • Views: 1,429
    September 14th, 2017, 16:29 Go to last post
  9. Round Robin reporting

    Started by nofon4u, August 30th, 2017 16:12
    • Replies: 4
    • Views: 302
    September 8th, 2017, 15:36 Go to last post
    • Replies: 3
    • Views: 210
    August 30th, 2017, 08:26 Go to last post
  10. Reporting Interval Data

    Started by ailegna5, July 21st, 2017 12:38
    interval, queue summary, reporting
    • Replies: 0
    • Views: 229
    July 21st, 2017, 12:38 Go to last post
  11. Interaction Reporting - User Availability Detail

    Started by tying, July 12th, 2017 03:30
    • Replies: 1
    • Views: 253
    July 12th, 2017, 10:55 Go to last post
  12. User Availability Detail report

    Started by redrada, June 19th, 2017 21:19
    • Replies: 1
    • Views: 282
    June 20th, 2017, 08:57 Go to last post
  13. Lightbulb IC Database calculations

    Started by jeff_sartori, May 16th, 2016 18:10
    • Replies: 5
    • Views: 1,017
    June 16th, 2017, 11:01 Go to last post
  14. Question What Is The Flow Outs Calls ??/

    Started by mohammadalmoman, November 20th, 2016 08:25
    abandoned calls, flow outs
    • Replies: 7
    • Views: 789
    June 16th, 2017, 10:46 Go to last post
    • Replies: 0
    • Views: 213
    June 15th, 2017, 18:03 Go to last post
    • Replies: 2
    • Views: 448
    May 11th, 2017, 14:59 Go to last post
  15. Historical Reporting upgrade issues to 2017 R2

    Started by jenkinss, May 9th, 2017 15:40
    • Replies: 1
    • Views: 296
    May 9th, 2017, 16:19 Go to last post
    • Replies: 0
    • Views: 231
    May 9th, 2017, 10:59 Go to last post
  16. Report for Handler call statisics and usage

    Started by vincent.moore, May 3rd, 2017 13:40
    handler statistics, handler usage, reporting
    • Replies: 2
    • Views: 388
    May 3rd, 2017, 17:32 Go to last post
  17. Distribution Queue Reports

    Started by Guy Wenzel, April 7th, 2017 14:51
    • Replies: 1
    • Views: 370
    April 14th, 2017, 13:34 Go to last post

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