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Forum: Reporting

A place for all your questions and comments about reports, reporting and statistics.

  1. Reporting Interval Data

    Started by ailegna5, July 21st, 2017 12:38
    interval, queue summary, reporting
    • Replies: 0
    • Views: 91
    July 21st, 2017, 12:38 Go to last post
  2. Interaction Reporting - User Availability Detail

    Started by tying, July 12th, 2017 03:30
    • Replies: 1
    • Views: 115
    July 12th, 2017, 10:55 Go to last post
  3. User Availability Detail report

    Started by redrada, June 19th, 2017 21:19
    • Replies: 1
    • Views: 156
    June 20th, 2017, 08:57 Go to last post
  4. Lightbulb IC Database calculations

    Started by jeff_sartori, May 16th, 2016 18:10
    • Replies: 5
    • Views: 808
    June 16th, 2017, 11:01 Go to last post
  5. Question What Is The Flow Outs Calls ??/

    Started by mohammadalmoman, November 20th, 2016 08:25
    abandoned calls, flow outs
    • Replies: 7
    • Views: 548
    June 16th, 2017, 10:46 Go to last post
    • Replies: 0
    • Views: 96
    June 15th, 2017, 18:03 Go to last post
    • Replies: 2
    • Views: 316
    May 11th, 2017, 14:59 Go to last post
  6. Historical Reporting upgrade issues to 2017 R2

    Started by jenkinss, May 9th, 2017 15:40
    • Replies: 1
    • Views: 185
    May 9th, 2017, 16:19 Go to last post
    • Replies: 0
    • Views: 131
    May 9th, 2017, 10:59 Go to last post
  7. Report for Handler call statisics and usage

    Started by vincent.moore, May 3rd, 2017 13:40
    handler statistics, handler usage, reporting
    • Replies: 2
    • Views: 260
    May 3rd, 2017, 17:32 Go to last post
  8. Distribution Queue Reports

    Started by Guy Wenzel, April 7th, 2017 14:51
    • Replies: 1
    • Views: 238
    April 14th, 2017, 13:34 Go to last post
  9. Wrap Up Report Showing Weird Results

    Started by benhumphries, April 12th, 2017 04:51
    report, wrap up codes
    • Replies: 0
    • Views: 169
    April 12th, 2017, 04:51 Go to last post
  10. Active Report vs. Crystal Report in I3 4.0?

    Started by PhoebeM, March 23rd, 2017 10:39
    • Replies: 5
    • Views: 371
    April 5th, 2017, 19:08 Go to last post
  11. ICBM Reporting

    Started by Tubiflex, April 3rd, 2017 18:23
    • Replies: 0
    • Views: 215
    April 3rd, 2017, 18:23 Go to last post
  12. Reporting - Number Offered and Number Answered

    Started by FelixB, March 23rd, 2017 12:16
    • Replies: 0
    • Views: 175
    March 23rd, 2017, 12:16 Go to last post
  13. Listen/Coach Report

    Started by stamayo, March 17th, 2017 12:27
    • Replies: 1
    • Views: 213
    March 17th, 2017, 23:27 Go to last post
    • Replies: 5
    • Views: 282
    March 15th, 2017, 00:41 Go to last post
  14. Parameter could not set when running report

    Started by sickan, May 7th, 2008 04:34
    • Replies: 7
    • Views: 4,183
    March 14th, 2017, 16:13 Go to last post
  15. Question Reporting Error in application events

    Started by antek, October 20th, 2006 07:34
    • Replies: 4
    • Views: 2,085
    March 13th, 2017, 17:02 Go to last post
  16. Time to Abandon

    Started by WallyWorld, February 23rd, 2017 12:25
    • Replies: 0
    • Views: 259
    February 23rd, 2017, 12:25 Go to last post
    • Replies: 1
    • Views: 294
    February 14th, 2017, 08:50 Go to last post
  17. Creating a report

    Started by redrada, February 7th, 2017 20:59
    • Replies: 2
    • Views: 315
    February 13th, 2017, 17:04 Go to last post
  18. Identify Reports which show Wrap Up code

    Started by whynot007, January 19th, 2017 06:25
    • Replies: 1
    • Views: 317
    January 19th, 2017, 10:38 Go to last post
  19. Changing Default Workgroup Service Levels

    Started by Guy Wenzel, December 28th, 2016 13:24
    • Replies: 2
    • Views: 411
    December 29th, 2016, 11:06 Go to last post
  20. DNIS report with intervals

    Started by chrissantiago, December 11th, 2016 21:53
    call analysis, dnis, interval, reporting
    • Replies: 0
    • Views: 306
    December 11th, 2016, 21:53 Go to last post

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