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Forum: Administration

This forum is for questions and tips regarding general IC Server administration.

    • Replies: 1
    • Views: 27
    Yesterday, 09:15 Go to last post
  1. Auto-generated by IVR_UTIL_CheckUserSkill

    Started by KalyaniG, July 21st, 2017 20:27
    • Replies: 9
    • Views: 219
    August 15th, 2017, 13:29 Go to last post
  2. Ireland Dialplan help

    Started by NateDB, August 8th, 2017 11:26
    • Replies: 2
    • Views: 67
    August 10th, 2017, 17:17 Go to last post
  3. Question CIC and MS Health Check Procedures

    Started by Youssef.Atef, August 9th, 2017 15:57
    • Replies: 3
    • Views: 89
    August 10th, 2017, 09:34 Go to last post
  4. Question Interaction Administrator - Inherited Skills

    Started by NGIC WFM, August 3rd, 2017 13:14
    • Replies: 2
    • Views: 109
    August 5th, 2017, 14:09 Go to last post
  5. Question Status Changed Automatically

    Started by Soup, July 24th, 2017 14:04
    • Replies: 2
    • Views: 93
    July 25th, 2017, 09:07 Go to last post
  6. Auto-generated by IVR_UTIL_CheckUserSkill

    Started by KalyaniG, July 21st, 2017 20:27
    • Replies: 0
    • Views: 71
    July 21st, 2017, 20:27 Go to last post
    • Replies: 13
    • Views: 487
    July 14th, 2017, 17:15 Go to last post
  7. Workgroup Post call administration duration

    Started by tying, July 12th, 2017 02:40
    • Replies: 1
    • Views: 137
    July 14th, 2017, 15:49 Go to last post
  8. Setting up a second exchange

    Started by botto, July 11th, 2017 18:21
    • Replies: 0
    • Views: 79
    July 11th, 2017, 18:21 Go to last post
  9. Change Hold Music

    Started by twirtz, June 30th, 2017 18:19
    • Replies: 3
    • Views: 188
    July 3rd, 2017, 11:35 Go to last post
  10. Refresh of production

    Started by TeleK, June 19th, 2017 12:37
    • Replies: 3
    • Views: 200
    June 20th, 2017, 11:38 Go to last post
  11. User Business Information

    Started by DanaWWhite, June 16th, 2017 11:33
    • Replies: 1
    • Views: 154
    June 19th, 2017, 09:41 Go to last post
  12. Change Trace Log retention period

    Started by aleksandr, January 11th, 2017 04:32
    retention period, trace log
    • Replies: 5
    • Views: 510
    June 13th, 2017, 09:58 Go to last post
  13. sending SMS

    Started by nofon4u, March 8th, 2017 12:58
    • Replies: 2
    • Views: 308
    June 12th, 2017, 14:32 Go to last post
  14. Scammed! Please assist

    Started by rosemount091, February 28th, 2012 15:26
    • Replies: 6
    • Views: 2,621
    May 11th, 2017, 22:06 Go to last post
  15. Line group access by workgroup

    Started by D'Rouleau, February 8th, 2017 13:35
    • Replies: 6
    • Views: 476
    April 11th, 2017, 09:47 Go to last post
    • Replies: 4
    • Views: 296
    April 6th, 2017, 07:24 Go to last post
  16. Google 2 step verification

    Started by shurla5, April 4th, 2017 10:31
    • Replies: 0
    • Views: 142
    April 4th, 2017, 10:31 Go to last post
  17. Variable for forced credentials

    Started by FelixB, March 31st, 2017 11:15
    • Replies: 4
    • Views: 230
    March 31st, 2017, 11:35 Go to last post
    • Replies: 2
    • Views: 178
    March 31st, 2017, 09:59 Go to last post
  18. Export CIC users and Extension list

    Started by shurla5, January 11th, 2017 10:38
    • Replies: 4
    • Views: 431
    March 27th, 2017, 10:01 Go to last post
  19. Supervisor Alert - Configuration

    Started by redrada, March 21st, 2017 23:39
    • Replies: 2
    • Views: 189
    March 23rd, 2017, 10:19 Go to last post
  20. Track employee activity and display on TV

    Started by sunnyhanda, May 18th, 2016 21:07
    • Replies: 5
    • Views: 673
    March 8th, 2017, 03:03 Go to last post
  21. Spurng forward too early

    Started by shurla5, March 5th, 2017 09:12
    • Replies: 6
    • Views: 444
    March 7th, 2017, 17:17 Go to last post

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