Please check out:

The AVDS custom app, "IVR Visualizer" for PureConnect (CIC), has been approved by Genesys.

App Benefits: Manage Attendant profiles, expand your IVR's search capabilities, and streamline documentation objectives. In short, this App will add years to your life as a Contact Center professional! We know, because our customers have told us they need this functionality STAT! Thanks to the App Development Pros at AVDS, IVR Visualizer is Genesys-approved and ready for primetime.

Take advantage of our one-time fee of $7,500 to implement IVR Visualizer (Promotional pricing subject to change without notice).